The save button is located on the right side of the meeting dates block on the client screen. You may need to scroll over to see it. Additionally, try adjusting the “display settings” in Windows to see if you can get a higher resolution (and larger) view of the screen. A 1280 x 800 pixel settings should do the trick.
I can’t seem to “save” a new client because I can’t see the save button you describe in the user’s guide?
January 12th, 2010How much personal data is stored in your program?
March 9th, 2009The only personal data that we capture in our application is the first name, last name, and birth year of your client or prospect. On the balance sheet you have the opportunity to enter a description for each account; however, no specific account numbers are entered. Security of this data is of the utmost importance to us.
Will this software replace any financial planning software previously used?
March 9th, 2009While our program is not designed to replace investment analysis software, you will find that the capabilities of this program may take the place of any software you previously used. Keep in mind that after you’ve created an initial income plan you will continue to update this income plan and review it with each client in every subsequent account review. Many of our advisors use only our application to service their clients.
How long does it take to learn to use your software?
March 9th, 2009We designed the software to be very simple to learn. After you view the online demonstrations of each module, you should be ready to go. However, we also have a user guide posted in our tools section that provides step-by-step instructions for our software. If you would like some live training, send us an email to info@riam.com. We’d be happy to help.
How much does your software cost?
March 9th, 2009RIAM is a 100% FREE income planning application, but we’d obviously like to make RIAM a profitable business. More importantly, we think you should only pay us what you think it’s worth so we’ve come up with an interesting pricing strategy. Here it is. Make a donation after you have closed a case using our product. As you successfully integrate our product into your future account reviews or sales presentations and generate fees or commissions feel free to make additional, periodic donations. That’s it. Regardless of whether or not you make a donation, you’ll always have full-featured access to our software application and planning tools.
Does your software include a needs analysis module?
March 9th, 2009No. RIAM deals specifically with the retirement income part of a typical financial plan. We have found that most advisors that use our software are most interested in how the money will be spent in retirement, not necessarily how much money is needed to retire. They already have a pretty good idea what that number is.
Is RIAM compliance approved?
March 9th, 2009While each advisor will need to have his/her individual Broker/Dealer approve the standard report produced by RIAM, our application has been designed so that compliance approval is a given. Within the application each advisor can customize their specific Broker/Dealer disclosures.
To add your specific Broker/Dealer disclosure, Login to your RIAM account and click on “My Account” in the top-right corner and add the text in the Disclosure section.
How simple is the software to use?
March 9th, 2009RIAM was designed so that an advisor could create a complete income plan in under 10 minutes. Updating the income plan for each subsequent account review can be done in no time at all. The software is so easy to use that most advisors have their administrative staff prepare each case.
Is there a specific strategy that this software illustrates?
March 9th, 2009RIAM uses a traditional “ladder” or “bucket” strategy. In this strategy a client’s assets are divided among four different income ladders. Monies spent in the short-term are invested more conservatively than monies spent in the long-term.